Contact Us& Refund policy

Brand Plantish, we do not accept returns as returned inventory in the US alone creates over 15 million tons of carbon dioxide emissions annually.

As an eco-friendly brand based in Canada, we aim to reduce our carbon footprint as much as possible.

If your tracking number indicates that your package has been delivered, we unfortunately cannot cover stolen or misplaced packages.

However, if there are any issues with the products you receive, please don't hesitate to email us. You can email us at support@imvivid.com, or fill out the contact form below. We will address each concern on a case-by-case basis to ensure your satisfaction.

Thank you for supporting our sustainable mission!