Work Experience Section

The work experience section is typically the largest and most important part of a resume. It lists your professional positions in reverse chronological order, with each entry including your job title, company name, location, dates of employment, and bullet points describing your key responsibilities and achievements.

Each position should lead with three to six bullet points that emphasize accomplishments over duties. Instead of describing what you were supposed to do, describe what you actually achieved and the impact it had. Use the formula: action verb + what you did + measurable result. For example: "Reduced customer churn by 18% by implementing a proactive outreach program targeting at-risk accounts."

For most candidates, the work experience section should go back 10-15 years. Earlier positions can be listed with just the title, company, and dates, or grouped under an "Earlier Experience" heading. Ensure your job titles, company names, and date ranges are accurate — these are the details employers verify during background checks. If your title was non-standard, you can use an industry-equivalent title in parentheses.